HELP!!

29 Sep 2009 5 Comments

by reneechungin Frustrated

Dear Mr. Streamyx,

I have been your customer for the past 4 years and there have been many times where your connection has been very unstable but still it was acceptable as you manage to fix it rather quickly. I have stuck by you and have been loyal to you no matter how many broadband services there are currently. I have also called your customer service line and they have been rather polite and helpful no doubt. However for the past month you have been totally unacceptable. I have been known as someone who does not lose her temper rather easily but seeing the fact that I have not been able to have a stable connection for the past month is rather driving me insane. Please also be known that my productivity level in my work has dropped humongously due to this reason. Not to forget the petrol that I used to travel all the way to the nearest wifi cafe. I don’t stay in a big city like KL therefore it’s not as easy to find a wifi spot.

I humbly asked of you to please fix my internet connection before I explode. I am currently like a time bomb and I do not know when the time will be up. Thank you for reading this letter of mine and once again let me stress, I am very upset with you.

Yours truly,
Renee Chung.

Previous Yau Kee Restaurant Next 1st October 2009

5 Comments (+add yours?)

  1. SC
    Sep 30, 2009 @ 09:16:28

    Hmmm, the technician never show up?

  2. reneechung
    Oct 01, 2009 @ 02:55:19

    Nope, never show up, didn’t call back. I emailed them, didn’t bother to reply. Sigh~

  3. SC
    Oct 01, 2009 @ 08:38:57

    o.o of course they won’t reply emails. If i’m not mistaken, my sis’s bf sent around 500 emails to them also no reply…

    call them again lor. this time, please don’t be so polite.. :D

  4. reneechung
    Oct 01, 2009 @ 12:06:37

    500 emails also don’t reply? This is horrible. Then what’s the point of having an email address when they don’t reply. Ish!

  5. SC
    Oct 01, 2009 @ 19:27:14

    hmm i think so. If wanna know i need to search back the shoutout he posted in FB.

    still I would suggest you call them up. That’s the most effective way.

    Btw, what broadband you plan to get when you move to kl?

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